Melissa K Palardy

Melissa Palardy is PatientPing's Senior Marketing Manager. She holds a Bachelor of Arts in Marketing from Simmons College and a Master of Science in Leadership and Organizational Behavior from the Simmons School of Business. When she isn't developing brand awareness initiatives, you can find her doing yoga, reading, or watching Law & Order marathons in her Back Bay apartment.
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Recent Posts

March 20, 2018

Build a Preferred Post-Acute Network in Seven Steps

Amidst pressure to reduce readmissions, improve care quality, and increase patient engagement, providers have been looking to implement strategies to help keep patients from returning to acute care. One of these strategies is building a preferred post-acute network.

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March 7, 2018

Four Questions Series: Joshua Jacobs, VP at Windsor Healthcare Communities

We’re excited to bring you our latest Four Questions Series blog featuring Windsor Healthcare Communities. Windsor Healthcare Communities operates nine Skilled Nursing Facilities throughout New Jersey and provides long-term, post-acute rehabilitation services to patients. Windsor Healthcare prides itself in providing advanced services that work to improve patient quality of life while maintaining a top-of-the-line care setting. We sat down with Joshua Jacobs, VP at Windsor Healthcare Communities, to learn more about how his team uses PatientPing to help improve care.

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February 21, 2018

Addressing High-Utilizers Starts in the ED

The majority of patients try to avoid the emergency department at all costs. Yet, for high-utilizing patients, the ED is often the easiest place to go for healthcare. Regardless of what you call them—high-utilizers, super-utilizers, or super users—the reality remains the same: the top 1% of patients account for 21% of healthcare spending, at an average of nearly $88,000 per patient annually.

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February 14, 2018

Four Questions Series: Michelle Tran, Project Specialist at Houston Methodist Coordinated Care

Welcome back to our Four Questions Series! Houston Methodist Coordinated Care (HMCC) is an Accountable Care Organization located in Houston, Texas that is participating in the Track 3 Medicare Shared Savings Program. HMCC consists of a dedicated team of medical professionals working together to provide high-quality, coordinated care for their participating beneficiaries. Their care programs include coordinated care, transitional care as well as advanced illness care services, all of which work to improve patient outcome and experiences. 

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January 23, 2018

The Rise of Super SNFs and their Impact on Long-Term Care

“Super SNFs” are reinventing post-acute care. These medical resort facilities are designed to be a one-stop-shop for patients in need of long-term treatment, marrying complex care and high quality of life.

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January 10, 2018

Four Questions Series: How Harbor Health Plan Utilizes PatientPing to Improve Member Outcomes

Welcome back to our Four Questions Series! We caught up with the Care Management team at Harbor Health Plan in Michigan to learn more about how the team uses PatientPing in their daily workflows. Harbor Health (formerly ProCare Health Plan) is owned by Trusted Health Plan. Harbor Health was certified as a Clinic Plan in 1996, a Qualified Health Plan in 1998, and a licensed HMO in December 2000. Harbor Health has dedicated, experienced, and well-trained staff who have been involved in healthcare delivery for many years. Harbor Health ensures that its member’s medical.

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December 5, 2017

PatientPing Hosts Inaugural New England Community Event

As many of you know, PatientPing hosted its first-ever community event last week at the Connecticut Hospital Association offices in Wallingford, Connecticut. The event brought together nearly 100 of our health system, hospital, skilled nursing, and home health providers from all over New England to network, share best practices, and provide product development feedback. The PatientPing platform allows users to gain real-time access to critical patient data at the point of care, as well as receive notifications when their patients receive care elsewhere. 

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August 30, 2017

Seniors Need, And Want, Better Care Coordination

By the year 2050, there will be nearly 86 million people in the US over the age of 65, effectively doubling the current senior population. As this population continues to grow, providers are tasked with serving more patients in an environment already facing pressures to reduce costs. As care coordination continues to be at the forefront of care quality conversations, providers have the opportunity to fit together all of the aspects of patient care to keep this population healthy.

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August 22, 2017

PCPs at the Helm of Care

In less than three months, Mr. K went from seeing only his primary care physician (PCP) to seeing 11 clinicians in 11 different offices for five procedures. During that time, he learned he had both a kidney stone and cancer in his liver, necessitating quick action in a limited timeframe. Throughout the process, his PCP coordinated his care, communicating with the new providers 40 times combined, and with Mr. K and his spouse a total of 12 times.

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August 15, 2017

Increasing Family Engagement Needs a Proactive Approach

In many ways, families are the backbone of patient care. Children’s hospitals have known this for a long time. They often give out laptops, do laundry, and provide comfortable overnight accommodations for parents of children in the hospital. They know that when children are sick, parents are the ones who comfort them, give them medicine, feed them, and help them adhere to treatment plans.

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